Compliments & Complaints

TELL US YOUR FEEDBACK
COMPLAINT PROCESS

We're Listening

If you've had a great experience or one that hasn't been up to your expectations, we want to hear from you! Feedback is how we continue to improve our service offering for customers.

Leave a Compliment

Have you had a delightful experience? This is what we strive for with all of our customer interactions and our staff love to hear how we've made our customers happy.

Make a Complaint

Did something go wrong with your recent interaction with us? Thats not what we like to hear and we want to see how we can help to resolve this with you.

Leave a compliment

 

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Privacy Statement: By providing your details, you consent to us contacting you about our products and services (including comprehensive motor vehicle insurance). Eclipx Group’s Privacy Policy, contains information about how you can access and correct your personal information, how to make a complaint, and how we deal with complaints.

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For customers or clients who have been affected by the uncertainty around COVID-19, help is available.

 
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