Roadside Assistance
Have you had an accident, got a flat tyre or do you require some Roadside Assistance? We're here to help you, our hotline is available 24 hours / 7 days a week.
Roadside Assistance
Our in-house Roadside Assistance service operates 24/7 and keeps you moving with real help from real people. We assist you by working with you to assess the situation before activating the most appropriate service, whether it’s the car manufacturer’s assistance program, the NRMA, RACV, RACQ, RACW or other road side assistance automobile club.
Have you had an Accident?
An accident is always unfortunate for everybody involved, no matter whose fault it is. To assist you when you do have an accident, FleetPlus provided you with an Accident Card in your Driver Pack but if you can't locate it you can view it
, speak with our experience operators to guide you through the process or see our below steps:
- Make the scene safe. Call 000 if someone is injured.
- Fill in Section A of this card and give to the other driver.
- Fill in Section B of this card. Check the other Driver's License and registration plates to confirm the correct information.
- Find witness/es and fill in Sections C and D of this card.
- If you are unable to drive your vehicle, call our Tow Truck Hotline on 1300 353 381 (emergency towing available 24 hours a day). We will help make arrangements for emergency towing.
IMPORTANT Do not sign the authority to tow form unless it has the same address as advised to you by our telephone operators. If you have any problems, simply call us again.
The FleetPlus Accident Hotline is available 24 hours, 7 days a week on 1300 353 381
